SharePoint Question Center
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Question Center for Porteo
Manage SharePoint suggestions & questions!
It’s never been more important to hear the voice of your
valuable staff.
By harnessing your team’s collective wisdom,
SimpleSubmit helps that next innovative idea become the winning product
that beats your competition to market.
Managing ideas may seem a strange concept to some. Do ideas
need to be managed? Surely if someone has a great idea they will tell
the boss and it will be seized upon and implemented straight away. And
if it’s not implemented it means it was a rubbish idea anyway, right?
Sadly not true, all too often ideas get lost, remain unspoken
and forgotten about. Generating ideas is generally not a problem for
most companies, but managing the ideas is. This is where idea management
comes in….
Idea management puts a structure to the process of collecting and capturing ideas within an organization or community.
Why did we build it?
For management of user suggestions, questions, or reports of “bugs”.
SP question center can have workflows to escalate bugs direct to SP
admin. This site would be both useful for design feedback and
educational for workflow design. For instance the enhancements category
could grow into an ideation process management system. For example – a
user requests a feature – you vet the merits of it in a process, and
then spawn emails to us for ROM assessment which is added in. Then
worthy requests are presented periodically to your steering committee.?
SP Question Center captures ideas to improve SharePoint, and manages the 3 E's of Innovation for your SharePoint:
Engage: Widen the Idea Pipeline,
Engaging large communities in the innovation process produces a positive
side-effect: it generates a significant number of ideas. This is a good
problem to have: a larger pool of ideas increases the chances of
finding a valuable innovation, but it poses a management challenge
because it introduces the need to evaluate a large number of ideas
without increasing headcount and creating costly overhead issues.
Evolve: Turn Ideas into Action,
Evolving ideas requires teams to collaborate to develop and formulate
the idea. These teams are often cross-functional and span geographies.
For example, a product innovation idea usually requires input on
strategic alignment, value proposition, audience, target market, and an
assessment of the company’s ability to execute against the idea.
Evaluate: Strategically Prioritize
Innovation Investments, As an organization becomes effective at
engaging more stakeholders and widening the idea innovation pipeline, it
becomes important to select and prioritize ideas. The collection of
ideas needs to be evaluated based upon feedback from crowds as well as
specialists
What does it do?
SP Question Center is a configurable SharePoint
solution that is an Agile Innovation Management system. To the end user
it appears to be very simple location for users to ask questions. “Did I
find a SharePoint bug or do I not know how to do something? Or is it
possible for SharePoint to be enhanced with a new idea”?
FAQs