Our Case Studies
Industry: AEC Locations: 25 Employees: 2,000
Founded in 1920, for 95 years Bird has been a leading general contractor in Canada with offices coast to coast for Industrial Building and Structure Construction. Bird's clients include leading firms in the commercial, institutional, multi-tenant residential, industrial, mining, energy and civil sectors.
No formal document management policy existed at Bird, and there was no one standard method for document tagging or file organization which made project documents hard to find. Each project site was set up somewhat differently, and security took a large amount of time for setup and permissioning of subsites and libraries. There also was no secure external access for clients and staff.
We first remediated some existing issues on their 2010 farm related to databases and their information architecture. We then installed a new development farm and began to focus on project management solutions. We created project prototype wireframes, with mockups on our network, and when they were deemed ready, moved the beta project system to Bird's on-prem farm. The next step was taxonomy and we focused on what's called "harvesting implicit taxonomies" which means finding the commonalities of how documents are currently being filed. This process begins sifting through the many terms and moving towards a standard taxonomy of centrally managed terms. Our project manager, Manny Machado, organized workshops with strategic staff for brainstorming what types of systems might work and would be adaptable to the project managers. These workshops were repeated several times as our design moved along iteratively through several phases.
We jointly created a standard taxonomy and content types for document management. A SharePoint Content Hub was set up to facilitate term store and content type management across the farm for easy management and updating of content types across the farm.
While the collaborative process ran longer than expected it was a success thanks to a patient teamwork. As is typical, our client's resources were squeezing this work around their real jobs so excellent communication and diligent use of our project diary helped keep all players in sync. Working with Bird we established a configurable and scalable foundation for Bird's envisioned growth, facilitating the integration of future acquisitions into the standard structure and repository
SharePoint has been a critical tool for our multiple locations and time zone firm to act as a cohesive organization. SimpleSharepoint has been the most critical factor in making our intranet a success. They consistently apply a level of professionalism, creativity, and responsiveness to every challenge we present to them. Best of all, they teach us how to address the challenge ourselves. -
Jordan A. Spergel, Project Coordinator
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