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Our Case Studies



About Primrose School

Primrose Schools is a national franchise company that provides high-quality early education and care to children and families across America. Primrose state-of-the-art school environment, exclusive Balanced Learning® approach and national AdvancED® accreditation have set us Primrose apart in the early education industry for more than 35 years. There are more than 350 Primrose schools nationwide, independently owned and operated by dedicated local Franchise Owners.

The Challenge

Complex integrations, a stalled migration to 2013 due to some complexities of undocumented custom code. An advanced use of metadata and term stores meant custom search had to really work post upgrade.

The Solution

We did a comprehensive review of the current environment within 2010 and a review of the 2013 farm Primrose had started. We made several adjustments to bring these in alignment with best practices, which included tuning SQL, cleaned up unused solutions and migrated their client facing portal and intranet. We then began a managed support agreement and tackled a laundry list of challenges including the following:

  • Creation of a strategic roadmap to use technology better in 2018
  • Better FBA (forms based authentication) integrated with a solution that allows users to change their own passwords even after they expired
  • installed many of our navigation enhancements including simple tabs, mega menus, slide panel
  • installed our People Finder staff directory, and Org chart, and our Infopedia knowledge base
  • New responsive branding to make their portal friendlier on iOS devices
  • Search was improved via fine-tuned scopes, and customized search results page, enhanced search scopes
  • An admin area provides to provide easy access to management features within SharePoint including their analytics
  • Created some sample business process automation apps
  • General cleanup including security groups and deployed solutions
  • Built a development far for staging new enhancements
  • Converted a cumbersome financial analysis app to a simpler system that is far easier to manage
  • Added an Office web Apps server


The Results

Friendlier to use SharePoint portals, with less management overhead. Predictable portal high availability to keep the company growing and providing high services to its franchises. The whole is greater than the sum of the parts in that staff are invigorated to tap into the potential of SharePoint to achieve their business goals. A close relationship was made with Primrose as their SharePoint partner, SharePoint customization, and a SharePoint Managed Services agreement was made to provide ongoing support.

  • Vastly improved mobile experience
  • Improved collaboration and communication
  • School clients can find the critical information they need faster

"When it comes to enterprise technology we're learning fast that installing and configuring new software is just the beginning of the journey, and is very often the easiest part. We've realized that a good Intranet implementation must be underpinned by great support and consulting services that identify issues, fix problems, provide governance, and ultimately drive user adoption. This is what delivers true return on investment for clients." - Ed Grossman,  SimpleSharepoint Architect

We are one of the oldest providers of Microsoft SharePoint consulting services so contact us today so we can help you get the most out of SharePoint! One of the easiest ways to get to know us is with a SharePoint health check!

Financial Services


BI Solution Branding Content Management Solution Extranet Portal Intranet Portal SharePoint Upgrade

Technology Stack

SharePoint 2013 SQL 2012


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