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About ESP

Empowerment Service Providers is a non-profit family of health education and wellness programs.  Over the last 15 years, a mission of “empowering people to improve lives.” Through partnerships with like-minded organizations, ESP offers a comprehensive array of services that contribute to the overall well-being of individuals, families, and communities. Empowerment Systems, Inc. multidimensional approach to health and wellness addresses virtually all aspects of life and is reflected in each of the programs and services we provide. Dedicated to providing an alternative approach to individualized case management and to empower individuals toward self-sufficiency. E.S.P. Specialized in the development of an appropriate client care plan and comprehensive tracking of relevant activities to ensure effectiveness and personal progress.

 

The Challenge

ESP engaged SimpleSharePoint to simplify and enhance their O365 and Azure environment for tracking client forms.
To simplify ESP’s SharePoint O365 environment and to resolve errors in the current site, minimize performance hits, and extra fees caused by the external connection to Azure. They needed to be able to continue using the current environment while the migration was being done and make sure that the new site complied with HIPPA rules. 

The Solution

We reviewed the current architecture and made a plan for a new simplified site architecture. We designed and developed a new portal for client testing and approval. All current InfoPath forms were reworked to facilitate the updated architecture. Once the new app was tested and validated, we migrated the existing data to the new system with near zero business interruption. New client dashboards were built that aggregate all data and documents based on records and security trimming.      
 
  • We utilized our partner’s (Infowise Solutions) Ultimate forms to build new apps that populate data fields from parent records to child records for a relational.  
  • Interactive dashboards using CQWP (content query web parts) using a URL filter, provide any easy method for caseworkers to access their client records
  • We provide continuing O365 SharePoint Managed Services support and enhancements.

The Result

A well-received update to their company portal that makes it easier to maintain and find client data. Saving ESP time and money with the new interface and simplification of the process. A close relationship had been formed when the project was done so to provide ongoing support a SharePoint Managed Services agreement was made.

  • Improved efficiency of staff to enter information
  • Simpler for authorized users to see all data in one place.
  • Simpler management of security
  • Easier management for supervisors

 

We are one of the oldest providers of Microsoft SharePoint consulting services so contact us today so we can help you get the most out of SharePoint! One of the easiest ways to get to know us is with a SharePoint health check! We can quickly review your current configuration and recommend solutions to any problems we find.

Healthcare Technologies

Solutions

O365 Services

Technology Stack

O365

SimpleSharePoint

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