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Portsmouth Regional is a 209-bed acute care hospital located in Portsmouth, NH, and is part of HCA, the nation’s largest provider of healthcare services. Portsmouth Regional Hospital serves the seacoast region’s residents in New Hampshire, Maine, and Massachusetts and is also one of the area’s largest employers. Portsmouth Regional Hospital is the only Level II Trauma Center on the Seacoast and one of only three in New Hampshire to earn this important distinction.

portsmouth-linkedin.jpg The Challenge

Portsmouth had a SharePoint 2003 portal that was not well adopted. They wanted a technology refresh to the next version of SharePoint and also have a solid plan for getting more return on investment from SharePoint. Additional goals were automation of a paper based Policy and Procedure Manuals system. The goals was an online manual to guarantee that staff users were using the most current policy version and track 1.) when policies were due for review and 2.) have an approval process for new or revised policies with 3.) auto-archival.

What We Did

    • Built new SharePoint 2010 farm
    • Performed an in-place SQL server clean-up, tune-up, and upgrade
    • SharePoint Migration from 2003 to 2007
    • Branding provided to look similar to PRH public site,
    • Created an online Policy and Procedure SharePoint app which allowed for version tracking, management and reporting for policies that needed review or archiving. Staff users could easily search for procedures by category and chapter to find what they needed. Policies could also be archived using a custom workflow to archive documents to a secure library for record keeping purposes for audit purposes. All existing policies and procedures were migrated into the new system for the project launch.
    • Webinars conducted for power user training sessions oriented towards policies and procedures distribution, approval, and lifecycle archival.
    • Group training conducted onsite for stakeholders and department heads to learn how to maintain their new portal, and app for management of policies and procedures lifecycle.

The Result

The result was upgraded SharePoint technology and an automated system for managing policies and procedures.

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We specialize in Microsoft SharePoint consulting services and we know how important a friendly SharePoint branding is to making a good user experience for your company. Please contact us to see some of the SharePoint branding services that we provided for other companies and how will we can help yours.

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